Privacy Policy
At HOPES Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and other communication channels.
Information We Collect:
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Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you interact with our website, subscribe to our newsletters, or participate in our programs.
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Donation Information: When you make donations or transactions on our website, we may collect payment information such as credit card details. Please note that we use secure payment gateways to process online transactions to protect your financial data.
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Usage Information: We may collect non-personal information such as IP addresses, browser type, device information, and website usage patterns to analyze trends, improve our website, and enhance user experience.
How We Use Your Information:
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Provide Services: We use your information to process donations, deliver services, send newsletters, and communicate with you regarding our programs, events, and initiatives.
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Improve User Experience: We analyze usage data to understand user preferences, customize content, and enhance website functionality.
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Marketing and Communications: With your consent, we may send promotional emails, updates, and newsletters about our activities, fundraising campaigns, and ways to get involved. You can opt out of these communications at any time.
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Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process to protect our rights, property, or safety, or that of others.
Information Sharing and Disclosure:
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Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in website operations, payment processing, email marketing, and other services. These providers are obligated to maintain the confidentiality and security of your information.
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Legal Obligations: We may disclose your information in response to legal requests, court orders, or legal proceedings where required by law.
Data Security:
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
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Opt-Out: You may opt out of receiving promotional emails and communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
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Access and Update: You can review, update, or delete your personal information by contacting us through the provided channels.
Children's Privacy:
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Updates to Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.
By using our website or providing us with your information, you consent to the collection, use, and processing of your information as described in this Privacy Policy.
If you have any questions, concerns, or requests regarding our privacy practices or this policy, don't hesitate to get in touch with us at info@hopes.org.bd
Last updated: 5 May 2024.